This is a list of frequently asked questions on shipping. Please read through these to see if your question may already be answered here.
You may also call us at: 877-440-8910
CompuLink Network wants your online experience to be enjoyable, simple and successful. To that end, we have created an ordering, shipping and payment process to make your life easy.
Please review our policies and procedures and let us know if you have any questions or concerns by contacting us at info@CompuLink-Net.com
Most credit and debit card orders are shipped on the same business day that the funds become available to our center in Marfa for redistribution. All orders are shipped once payment is received unless other wise notified by e-mail.
The shipping choices for online orders shipped within the United States is UPS. Orders placed by 3PM EST will processed on the SAME BUSINESS DAY.
Please note: We do not ship orders on Saturday or Sunday. Any order placed on Saturday, Sunday or a national holiday will be shipped on the next business day.
The most inexpensive way to ship is by UPS Ground. UPS shipping charges are calculated in real time with UPS's web site, using actual weight of items, shipping distance from Houston, Texas or Los Angeles, CA to Marfa,TX , and the published UPS rates. In most cases ground shipping is normally 2-days to Marfa and 1-day within the region. Calculated shipping costs are estimated and may vary slightly based on items shipped.
The more you buy or more we can bundle to arrive in Marfa, the less your shipping cost is as a percentage of your total amount and on a per unit basis. For example, shipping one keyboard may cost $10, however shipping four keyboards may cost only $20 ($5 per keyboard).
Shipping cost goes up almost exponentially in the sequence of UPS Ground, 3 Day Select, 2nd Day Air, and Next Day Air. UPS does NOT guarantee air delivery to residential addresses. Check the estimated UPS Ground delivery time before choosing a shipping method. Saturday delivery is available from UPS but is very expensive.
All UPS shipments are insured for damage and missing packages by UPS. CompuLink is not responsible for any physical damage to products by shipping company.
Choose the Adult Signature Required option if you don't want the UPS driver to leave your package at your doorstep, which is often important for residential deliveries to apartment complexes where you don't expect anybody home during regular UPS delivery hours. CompuLink is NOT responsible for any loss or damage due to packages left at your doorstep by UPS drivers.
We have made it very easy for you to check the status of your order and track your shipment during transit with UPS. When you place your order, you are given an Order Number. Your purchase order and order number will be confirmed with an e-mail. A shipping confirmation e-mail will be sent to you near mid-night on the date your package is shipped from Marfa.
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